Archived Legal Documents

We update our legal agreements from time to time. Here you will find the previous versions of our Master Subscription Terms and Conditions, Data Processing Agreement, and other legal material linked to in your contracts. 

Remember, you can find the latest version of the Master Subscription Terms and Conditions here and our Data Processing Agreement here.

 

Master Subscription Terms and Conditions

• v2.0 November 2022
• v2.1 February 2023

Data Processing Agreement

• v4.2 October 2022

• v4.0 April 2022

Sitecore Usage Policy

• v2.1 September 2021
• v2.2 November 2022
• v2.3 April 2024

Service Level Agreements

• SaaS Products SLA
  • v1.1  November 2021
  • v1.2 July 2022
  • v1.3 November 2022
  • v1.4 December 2022
  • v1.5 April 2024
• Sitecore Send SLA
• v1.0 September 2021
• Managed Cloud SLA
• v.1.1 April 2021
• v.1.2 February 2023
• v.1.3 April 2024
• EXM Delivery Cloud SLA
• v.1.0 June 2023

Order Definitions

• v2.0 December 2022
• v2.1 February 2023
• v2.2 June 2023

Consulting Services Package Descriptions

• Advisory TAM Package
  • v3.0 August 2022
  • v4.0 February 2023
  • v4.1 April 2023

• Expert Services
  • v1.0 July 2021
  • v1.2 April 2023
  • v1.3 May 2023
  • v1.4 August 2023

• Advisory TAM Half-Package
  • v3.0 August 2022

• Premier Assure Package
  • v1.2 April 2023

Sitecore360 Descriptions

• Expert Services
  • v1.0 August 2022
  • v1.2 April 2023
  • v1.3 May 2023
  • v1.4 August 2023
  • v1.5 July 2024
• Professional Plus Training Services for Sitecore360
  • v1.0 August 2022
• Learning Services for Sitecore360
  • v1.0 July 2024
• Advisory Services
  • v1.0 July 2024

Additional Training Services Terms

• v1.0 May 2020

Website Terms of Use

• v1.0 May 2018